Our Privacy Policy

This Privacy Policy governs the manner in which Pike Insurance Services (“Pike Insure” ,”we,” “our,” or “us”) collects, uses, maintains, and discloses information collected from users (each, a “User”) of our website (“Site”).

Personal Identification Information

We may collect personal identification information from Users in various ways, including when Users visit our Site, fill out a form, or engage in other activities, services, features, or resources we offer on our Site. Depending on the interaction, Users may be asked for their name, email address, mailing address, phone number, and other relevant information. Users may also visit our Site anonymously, and we will only collect personal identification information if Users voluntarily submit such information to us. Users can choose not to provide personally identifiable information, but this may limit their ability to access certain Site-related activities.

 

Non-Personal Identification Information

We may collect non-personal identification information about Users whenever they interact with our Site. This may include browser information, computer type, and technical details about Users’ means of connecting to our Site, such as the operating system and internet service providers used, along with similar information.

Web Browser Cookies

Our Site may use “cookies” to enhance the User experience. Users’ web browsers place cookies on their hard drives for record-keeping purposes and sometimes to track information about them. Users may choose to set their web browsers to refuse cookies or to alert them when cookies are being sent. However, please note that some parts of the Site may not function properly if cookies are disabled.

How We Use Collected Information

We may collect and use Users’ personal information for the following purposes:

  • To operate and maintain our Site, ensuring content is displayed correctly.
  • To improve our Site, we may use feedback provided by Users to enhance our products and services.
  • To respond to inquiries, questions, and requests via email addresses or cellular telephone numbers provided.
  • To send updates to job applicants regarding the status of their application with Pike Insurance Services and/or to schedule and follow up on interviews.
  • To send periodic emails and texts, including surveys, updates, and relevant political and public policy information.
  • To inform political and public policies by using survey responses collected.

How We Protect Your Information

We employ appropriate data collection, storage, and processing practices, as well as security measures, to protect against unauthorized access, alteration, disclosure, or destruction of personal information, transaction data, and any other data stored on our Site.

Sharing Your Personal Information

We will not share text messaging originator opt-in data and consent with any third parties unless required by law.

Third-Party Websites

Users may encounter advertising or other content on our Site that links to the sites and services of our partners, suppliers, advertisers, sponsors, licensors, and other third parties. We do not control the content or links on these sites and are not responsible for the practices employed by websites linked to or from our Site. These external sites or services may have their own privacy policies and customer service policies. Browsing and interacting with any other website, including those linked to our Site, is subject to that website’s own terms and policies.

Changes to This Privacy Policy

Pike Insurance Services reserves the right to update this privacy policy at any time. When changes are made, they will be posted in our online Privacy Policy. Users are encouraged to check this page frequently to stay informed about how we protect the personal information we collect. Users acknowledge and agree that it is their responsibility to periodically review this privacy policy and become aware of any modifications.

Your Acceptance of These Terms

By using this Site, you signify your acceptance of this policy. If you do not agree to this policy, please refrain from using our Site. Continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.

Contacting Us

If you have any questions about this Privacy Policy, our practices, or your dealings with our Site, please contact us at (800) 411-PIKE.

Mobile Messaging Terms & Conditions

These Mobile Messaging Terms & Conditions (“Terms”) govern your participation in the mobile messaging program (the “Program”) offered by Pike Insurance Services  (“we,” “our,” or “us”, “Pike Insure”). By participating in the Program, you agree to abide by these Terms. If you do not wish to continue participating in the Program or no longer agree to these Terms, you can reply with “STOP” to any mobile message from us to opt out of the Program.

 

User Opt-In:

The Program allows users to receive Short Messaging Service (“SMS”)/Multimedia Messaging Service (“MMS”) mobile messages by users affirmatively opting into the Program. Regardless of the opt-in method you used to join the Program, you agree that these Terms apply to your participation. Our mobile messages comply with all applicable laws, including but not limited to the Telephone Consumer Protection Act (“TCPA”).

 

Program Description:

Users who opt into the Program can expect to receive responses to their support requests. Users who also apply for a job at Pike Insure can expect to receive mobile SMS and/or MMS texts updates related to the status of their job application and interview(s) with Pike Insurance.

 

Cost and Frequency:

Message and data rates may apply. The Program includes recurring mobile messages, and additional mobile messages may be sent based on your interaction with us.

 

Contact Information:

For support, reply “HELP” to any message received or call us at (800)-411-PIKE

 

User Opt-Out and Additional Commands:

To opt out (discontinue participation in the Program), reply with “STOP” to any message received or call us at (800) 411-PIKE.

 

MMS Disclosure:

The Program will send SMS Mobile Terminated Messages (“MTs”) if your mobile device does not support MMS messaging.

 

Our Warranty:

We will not be liable for any delays or failures in the receipt of any mobile messages connected with this Program. Delivery of mobile messages is subject to effective transmission from your wireless service provider/network operator and is outside of our control.